First, there were networks, then the Earth cooled.
Today, we work with intelligent network and infrastructure orchestration platforms. Seeking to be defined in exactly this space is Itential, a company that has now (and you know what’s coming) also introduced agentic orchestration for infrastructure operations in its FlowAI service.
Dedicated to providing new tiers of governed automation at the infrastructure level, FlowAI provides a toolset designed to integrate AI agents and reasoning systems that bring intelligence and autonomy into Itential’s execution environment.
Platform Engineering Playbooks
Available in Private Customer Preview, FlowAI introduces new agentic capabilities across Itential’s ecosystem, enabling data science, developer and platform engineering teams to build, connect and execute intelligent agents within hybrid infrastructure environments.
The platform runs with a governance, security and execution engine – plus an enhanced take on MCP technology for agentic connectivity – so that FlowAI delivers agentic orchestration that connects AI reasoning systems with auditable automation.
“The next wave of infrastructure automation moves beyond scripted speed to intelligent orchestration – where agentic reasoning and deterministic execution work together,” said Peter Sprygada, chief architect at Itential. “Enterprises are ready to move beyond predefined workflows toward systems that can think, plan and act responsibly.”
Guardrails, Interoperability & Scale
Sprygada suggests that with FlowAI, his firm is extending the Itential Platform into the agentic era – combining the guardrails, interoperability and scale that define true enterprise automation.
As enterprises accelerate automation and adopt AI to manage increasingly complex networks and infrastructure, Sprygada argues that the need for governed intelligence has never been greater. FlowAI addresses this by introducing an architecture that enables reasoning-based agents to operate safely through Itential’s deterministic control plane.
This, we’re told, brings together the intelligence of AI and the discipline of enterprise automation.
Itential’s agentic capabilities combine deterministic precision with flexibility, allowing teams to orchestrate with exacting control or simply direct agents to autonomously build workflows through native integrations, delivering a level of simplicity that surpasses even AI-native workflow platforms.
“AI is reshaping how infrastructure is operated, and Itential is at the forefront of that shift,” said Scott Raynovich, Chief Analyst at Futuriom Research. “As enterprises work to understand how to safely adopt agentic orchestration and automation, Itential’s FlowAI delivers not only a development platform with tools that accelerate the process, but also the guardrails and governance needed to adopt agentic automation with confidence.”
An AI-to-Action Continuum Loop
FlowAI introduces a unified set of agentic components across the Itential ecosystem -including the Itential Platform, Itential Automation Gateway (IAG) and the Itential MCP Server – to deliver a secure, closed AI-to-Action loop and continuum comprising the following key function blocks:
- FlowAgent Builder: A new application within the Itential Platform for creating and governing role-based agents. Developers can define each agent’s purpose, reasoning style, and exact toolset – specifying which Projects, workflows, APIs and Gateway services they can access.
- FlowAgents: Intelligent, task-oriented agents that reason through goals and execute safely through Itential’s deterministic workflows and automation assets, ensuring each step remains visible, repeatable and auditable.
- FlowMCP Gateway: An extension of the Itential Automation Gateway application that allows the platform to invoke external infrastructure agents and Model Context Protocol (MCP) tools, like Netbox MCP and Selector MCP, bringing external intelligence under Itential’s governance.
- FlowMCP Server: The enterprise-grade version of the Itential MCP Server that enables centralized management of multiple MCP instances. It allows teams to create virtual MCP servers with defined personas and access controls, providing governed connectivity between the Itential Platform and diverse agentic systems.
A Validation for Agentic Orchestration?
Has Itential laid down enough validated functionalities and mechanics for the next era of networking to be grafted upon a foundation of agentic orchestration services? The company’s platform certainly appears to meet current interconnectivity standards with it own extended MCP DNA on show… and organisation has insisted that Itential Platform enforces security, governance, compliance and deterministic execution… so we can (hopefully) imagine that once set loose on infrastructure oversight, Itential’s network bots won’t start to (virtually) play with the plugs, switches and wires in some overly generative fashion to see what happens if we unplug the red one and connected the green one instead (so-to-speak). The company pledges to be “unlike experimental AI integrations” so that FlowAI ensures that all agentic activity – whether inside or outside the platform – runs through Itential’s enterprise control plane. Every decision, every action, and every outcome is authenticated, authorized and auditable.